Privacy Policy

1. Who we are

Kova Clean is a home cleaning service based in Rochester, MN. When you use our website at kova-clean.com or request a quote, you are interacting with us. You can reach us at kova.cleaning.service@gmail.com.

2. Information we collect

We collect information you provide directly, including:

• Name, email address, and phone number when you book a cleaning
• Home address and size details to calculate your quote
• Zip code when you check service availability or join our waitlist
• Payment information processed securely through our payment provider

We also collect standard technical data such as IP addresses and browser information through our hosting and analytics providers.

3. How we use your information

• To provide and schedule cleaning services
• To send you quotes, booking confirmations, and service updates
• To notify you when we launch in your area (waitlist)
• To improve our website and services
• To comply with legal obligations

4. Sharing your information

We do not sell your personal information. We share your data only with service providers who help us operate our business — such as our email provider (Resend) and database provider (Supabase) — and only to the extent necessary to deliver our services. All providers are contractually obligated to protect your data.

5. Data retention

We retain your information for as long as you are a customer and for a reasonable period afterward for record-keeping purposes. Waitlist entries are deleted once we have notified you of a launch or after 24 months of inactivity.

6. Your rights

You may request access to, correction of, or deletion of your personal data at any time by emailing us at kova.cleaning.service@gmail.com. We will respond within 30 days.

7. Cookies

We use only essential cookies required for the website to function. We do not use tracking or advertising cookies.

8. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Continued use of our services after changes constitutes acceptance of the updated policy.

9. Contact

For privacy-related questions, email us at kova.cleaning.service@gmail.com or write to:
Kova Clean, Rochester, MN.